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Privacy Policy

Last updated: April 17, 2025

1. Introduction

KUKUDE LTD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

We are a company registered in the United Kingdom with our registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. We are registered with the Information Commissioner's Office (ICO) under registration number [Your ICO Registration Number].

By accessing or using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

  • Personal Data: Personal data refers to any information that identifies or can be used to identify you. We collect personal data that you provide directly to us, such as when you create an account, use our services, or communicate with us. This may include:
    • Contact information (name, email address)
    • Account credentials
    • Billing information
    • Company information (if applicable)
  • Usage Data: We automatically collect information about your interactions with our Services, including:
    • API requests and responses
    • IP addresses
    • Browser type and version
    • Device information
    • Pages visited and time spent on those pages
    • Referring website addresses
  • Content Data: This includes the data you send to our API, such as prompts and other inputs.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Services
  • Processing transactions and managing your account
  • Sending you technical notices, updates, and support messages
  • Responding to your comments and questions
  • Monitoring and analyzing trends, usage, and activities
  • Detecting, preventing, and addressing fraud and abuse
  • Complying with legal obligations

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we must have a legal basis for processing your personal data. We rely on the following legal bases:

  • Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
  • Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests.
  • Consent: You have given us consent to process your personal data for specific purposes.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

5. Data Retention and Security

We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Processing and Model Training

By default, we do not use your API requests or content to train AI models. Your data is processed solely to provide the requested services. We may use aggregated and anonymized usage statistics to improve our services.

When you use our Services, your requests are forwarded to the respective AI model providers (e.g., OpenAI, Anthropic, Google). These providers may have their own policies regarding data usage and retention. We encourage you to review their privacy policies for more information.

7. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
  • AI Model Providers: When you use our API, your requests are forwarded to the respective AI model providers.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • With Your Consent: We may share your information with your consent or as otherwise disclosed at the time of data collection or sharing.

8. International Data Transfers

We are based in the United Kingdom, but our service providers and AI model providers may be located in different countries. When we transfer personal data outside the UK or the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office or the European Commission.

9. Your Rights and Choices

Under the UK GDPR, you have certain rights regarding your personal data, including:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure: You have the right to request that we delete your personal data in certain circumstances.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You have the right to request that we transfer your personal data to another service provider in certain circumstances.
  • Right to Object: You have the right to object to our processing of your personal data in certain circumstances.

To exercise these rights, please contact us at privacy@kkoode.com. We will respond to your request within one month. You also have the right to lodge a complaint with the UK Information Commissioner's Office if you believe that we have violated your data protection rights.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

11. Children's Privacy

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal data from children under 16. If we learn that we have collected personal data from a child under 16, we will take steps to delete that information as quickly as possible.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@kkoode.com
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom